Shipping Policy

Last updated: October 27, 2026

Thank you for shopping with be faye. This Shipping Policy explains how we process and ship your orders, applicable shipping costs, and what to expect after placing your order.

Order Processing

Orders are processed within 1 business day, excluding weekends and public holidays.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Methods & Delivery Times

We aim to deliver your order as quickly as possible.

Our estimated delivery time is 5–7 business days after your order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination, order details, and available shipping options.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping Destinations

We currently ship to France.

Please ensure that your delivery address is accurate and complete when placing your order. Incorrect or incomplete addresses may result in delivery delays or additional charges.

Customs, Taxes & Import Fees

For international orders, customs duties, import taxes, VAT, and carrier handling fees may apply, depending on the destination and applicable regulations.

Any applicable charges collected at checkout will be displayed before you complete your purchase. If these charges are not collected at checkout, they may be payable by the customer before or upon delivery, unless otherwise stated.

Customs processing may affect delivery times. We recommend checking your local import regulations before placing an order.

Order Tracking

Once your order has shipped, we will send you a shipping confirmation email with a tracking number and link, where available.

Please allow some time for tracking information to become available or update after receiving your shipping confirmation.

Address Changes

Please carefully review your shipping address before completing your purchase.

If you need to change your delivery address, contact us as soon as possible at **hello@befaye.com**. We will do our best to accommodate your request before your order ships. Once an order has been dispatched, we may be unable to make changes.

Lost, Damaged or Delayed Packages

If your order has been lost, arrives damaged, or is significantly delayed, please contact us at **hello@befaye.com**. We will review the situation and help you resolve the issue.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We may be able to accommodate your request before your order is shipped. Once an order has been dispatched, changes or cancellations may no longer be possible.

Where a refund is applicable, it will be processed to the original payment method in accordance with our applicable policies and legal obligations.

Questions?

If you have any questions about shipping or your order, please contact us at **hello@befaye.com** or refer to the contact information provided on our website.

Thank you for choosing be faye.